Technical Support Bulletin (TSB)
The following table contains downloads for the software referenced in Technical Support Bulletins (TSBs). Please refer to the TSB provided to you by Brooks Technical Support for the affected product and instructions on installing the software. To download a file, click on the link in the SW ID column.
| TSB # | Release Date | Description | |
| Precise Vision Engine Service | April 3, 2024 | Vision Engine runs on the IntelliGuide Vision Grippers and processes images from the onboard cameras. This software supports programming and communication to Guidance Development Studio (GDS). | |
| TSB-1278 | December 4, 2023 | On PreciseFlex 400 and PreciseFlex 3400 robots with hardware revision 9J/9K, it was discovered that the robot arm would descend 25 mm+ on the Z axis if main AC input to the robot is removed while robot high power is enabled. However, if the E-Stop is engaged and then AC power is removed, the arm will remain stable. TSB-1278 provides instructions for installing a software patch that prevents the link from descending in the event main power is removed while robot high power is enabled. | |
| TSB-1279 | December 14, 2023 | PreciseFlex 3400: There have been reports of minor oscillation of gripper fingers on robots outfitted with 23N spring grippers. A software update has been made to address this issue. This download contains the software patch files for the PreciseFlex 3400 robots. PreciseFlex 400: There have been reports of minor oscillation of gripper fingers on robots outfitted with 23N spring grippers. A software update has been made to address this issue. This download contains the software patch files for the PreciseFlex 400 robots. | |
| TSB-1281 | December 14, 2023 |
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